По-русски
Communications systems 

Communications systems

Communication systems

The creation of an enterprise telephone system includes audit of facilities, design, installation, and programming of digital exchanges as well as aftersales service. The system can be implemented on the base of conventional telephone or IP networks. I.T. builds convergent telephone systems using the existing cable lines at large geographically distributed enterprises. IP telephones are connected in offices, and conventional ones are connected at production facilities that makes it possible for the client's investment saving and, at the same time, makes it possible for the client to make use of the state-of-the-art technology advantages.

In deployment of the state-of-the-art IP-telephone systems, I.T. Co. uses Cisco IP-architecture or an Avaya communication platform.

IP DECT microcellular communication systems as one of the most cost-efficient options for the organization of mobile communication systems are the optimal solution for the organization of mobile communication throughout the enterprise.

Panasonic, Arman, Newmann equipment based operative-engineering and dispatch communication systems are used at industrial facilities and represent the following communication means: loudspeaker communication, party-line communication, operative and dispatch communication, crane communication, wired radio and wire broadcasting, mobile communications. I.T. creates a common operative-engineering and dispatch communication system based on a digital cross-over switch enabling future integration into a single information network of a distributed industrial facility. 


Unified communication systems

To reduce costs and improve the enterprise communications efficiency, I.T. offers an efficient technology — Unified Communications. It is based on an IP protocol and unified interaction format constituting a combination of attendance status and information access functions through voice, video, e-mail, instant messages, SMS, MMS etc. 

Avaya, Cisco, IBM, Microsoft produced unified communications help to organize the teamwork as efficiently as possible. They enhance the business communication capabilities and make it possible to make the company's communication and interaction business processes more efficient.

Call service centers

Contact centers (call service centers) are the necessary element of a company infrastructure interacting with a lot of clients. These centers make it possible to receive and transfer large amounts of information via different communication channels: telephone, fax, e-mail, SMS etc. 

I.T. Co. builds the call service center based on the open platform of the two world vendors — Avaya and Cisco. I.T. offers Avaya Contact Center Express or Cisco IPCC Express for medium businesses which need "light" solutions with a limited functionality. Avaya Interaction Center or Cisco IPCC Enterprise will become the best choice for complicated and fully functional contact centers. 

I.T. specialists will combine a new solution with any ancestral telephone exchange and build a contact center with a shared resource, shared agent field where unified business rules are used and business processes are implemented uniformly.

Videoconferencing

Videoconferencing (VC) is an efficient tool to hold meetings and briefings, including employees in remote offices. This technology ensures noticeable quality and convenience improvement as compared with the party-line communication and offers new opportunities for on-line decision-making and company management. VC is also widely used for the cooperation of specialists in joint project efforts. The VC system, in addition to its functional attractiveness, is economically feasible, as it reduces the budget and time to be spent for traveling. 

I.T.'s many year experience makes it possible to implement any VC network building projects — based on a single technology or using the integration of analog and digital Cisco, Tandberg, Polycom, Sony, LifeSize solutions.

Multimedia solutions

To hold various corporate events, I.T. offers congress systems that make it possible to speak, listen to other participants, listen to audio records, take a vote, provide simultaneous translation into several languages and manage the event online. I.T. will integrate the congress system with other conference hall systems — a sound system, closed circuit TV, videoconferencing, if required.

Meetings with a large number of participants — conferences, symposia, workshops and other large-scale events — are most efficient when arranged in special multimedia halls. I.T. Co. designs, equips and installs such systems in central control rooms, conference halls, entertainment facilities, classrooms, culture and other institutions. 

I.T. also creates mobile conference halls, which can be easily deployed in virtually any facility. Vendors: Polycom, Cisco, Audio-Technica, Sony, Kramer, Extron, Symmetrix, AMX, Samsung, Crestron, Bosch, Christie, Sharp, Panasonic, 3M, NEC, SMS, HP, Epson, Fujitsu, Lexmark, Toshiba.