Unicloud Business 365, a cloud system for collaboration of employees within and between companies, has enhanced features: a new generation mail client, mobile application for iPhone and YouMagic Internet telephony from MTT OJSC.
Unicloud Labs (member of I.T. GC and Skolkovo resident), the developer of Unicloud Business 365 (www.business365.ru) service, introduced serious updates to the system which will give the users wider possibilities for integration with present-day means of communication.
The biggest change is related to the appearance of system and user e-mail synchronization. Now you can connect your existing mailbox and read mail right in Unicloud Business 365, turning ordinary letters into assignments and tasks with reminders. The whole correspondence is automatically linked to customer cards in the CRM module, and the letters themselves are shown as threads, in the same way as in such popular services as Gmail, Yandex.Mail and some others.
“E-mail integration in Unicloud Business 365 makes the lives of our users easier, and their work becomes more efficient,” notes Dmitry Torshin, General Director of Unicloud Labs LLC, the developer company. “Now there is no need to work in two programs at the same time, and all the information from the mail is automatically linked to customers, employees and is easily turned into tasks if necessary. This is a real breakthrough in small businesses automation.”
Besides evident advantages, integration with the mail gives totally new possibilities to the companies engaged in e-commerce. For example, if a customer submits a request through an online shop web-site and it arrives as a letter to the manager’s mailbox, he/she can immediately turn it into a task, project, and later into a transaction, and deal with it using the most comfortable scheme, without losing or forgetting anything.
The e-mail service is available in beta mode to all users of the system registered from June 3, 2013, and it will be improved and enhanced.
The Unicloud Business 365 mobile application for iPhone makes it possible to work with tasks, projects and communicate with colleagues without Internet connection (offline). When you connect to the Internet, the application will automatically synchronize all the changes with the server. Developers used an innovative approach in the application which makes it possible to quickly change task parameters by “sliding” them to the right or left – an elegant solution enabling to break the task list by days or executors in a matter of seconds. The application will be accessible in AppStore soon after Apple’s approval.
One more considerable change included integration of YouMagic Internet telephony from MTT OJSC into Unicloud Business 365. All users of the cloud platform got a possibility of direct voice communication with each other and with the outside world without launching other applications. A simple registration procedure provides a business with affordable telephone communication via YouMagic with exceptionally low rates for calls to other cities and countries, as well as absolutely free communication with other YouMagic users within the company. Besides, you can now dial any area codes from YouMagic (15 largest cities in Russia and over 20 countries of the world) in UniCloud. A minute of call to any Russian city costs 0.99 Rub, and the cost of call to the USA, for instance, starts from 0.82 Rub.
Unicloud Labs also announced the service indicators achieved for 10 months of its work on the market. The service developed with the support of I.T. Group and Skolkovo Fund has been used by over 6,000 users, and their number is increasing every day. In June 2013 the company lowered connection prices, and now they make up just 390 rubles a month per one user, and there is a flexible system of discounts.
It was interesting to know that about 70% users working in Unicloud Business 365 from mobile devices do so from Apple’s devices. So the first smart phone application was developed for iPhone. The version for Android is under development and it will be available later in 2013.
According to developers, over 200 features have been improved in 10 months, and work continuously goes on – the service is updated every two weeks on average.
Full presentation of updates can be seen in the recorded open webinar on Unicloud Business 365 system update for customers and partners (30 minutes):
Link to the video: http://www.youtube.com/watch?v=Tky1HgCL-6g
You can try the service at www.business365.ru absolutely free of charge.