IT Co. is announcing its partnership with NOMOS BANK, which has outsourced technical support of its corporate data communication network to IT Co. specialists. The contract stipulates that IT Co. will be responsible for uninterrupted network and switching equipment operation at the Bank's Moscow-based and regional offices.
As per the service contract, IT Co. provides the Bank with the entire range of services involved in ensuring uninterrupted operations and maximum productivity of NOMOS BANK's distributed corporate network. In particular, IT Co. specialists will be in charge of servicing the software and hardware components of the network at NOMOS BANK's Moscow offices and branch offices, including switching equipment for accessing stock exchange trading systems, international payment systems, and other specialized services, and secure data transmission.
The technical support service package provided by IT Co. includes:
- Maintenance, scheduled upgrades, and emergency support of hardware and software, including fault location and troubleshooting
- Developing recommendations for equipment setup and further network expansion
- Consulting support for equipment maintenance, configuration, and setup issues, enhancing functional capacity, setting up hardware management systems, etc.
The Bank's distributed network is serviced remotely or by visiting IT Co. specialists. The network is serviced around the clock during emergency situations when there is danger of interruption to the Bank's business processes or those of its customers. The quality and type of services provided are regulated by the Service Level Agreement.
“Today many companies, especially those with a developed branch office network, are faced with the problem of organizing centralized technical support for their information infrastructure. In our opinion, our service package is the best. Our centralized service support management is our guarantee of uniform standards and service quality, and the use of local resources, whether it's IT Co.'s own regional network incorporating 19 major Russian and CIS cities, or local subcontractors, allows for the minimization of customer expenses while guaranteeing high quality and efficiency of service,” noted Alexey Fyodorov, the head of IT Co. telecommunications sector.
IT Co. offers a wide variety of services in the realm of technical support outsourcing and information system support, from servicing computer hardware and supporting software to servicing telecommunications equipment and corporate telephony. Additionally, certified regional IT Co.-based Oracle Technical Support Centers are operating in Yekaterinburg, Novosibirsk, and Rostov-on-Don. The organization of equipment and information system support follows ITIL methodology and ISO standards. Individual service conditions are specified in the Service Level Agreement.
Novaya Moskva joint-stock investment commercial bank (NOMOS-BANK) was founded in 1993 as a closed joint-stock company.
NOMOS BANK specializes in loans to the real sector of the economy, first and foremost exporters, and loans to the gold-mining industry and enterprises within the system of the Ministry of Atomic Energy. The Bank conducts operations with precious metals on Russian and international markets, trades on the securities market, provides corporate finance services, and conducts factoring and leasing operations.
NOMOS-BANK is one of Russia's most active and expanding commercial banks, demonstrating a steady dynamic of growing assets and capital. As of January 1, 2005, the Bank's shareholders' equity totaled more than 5.5 Bn RUR, with assets at 53.8 Mn RUR, and a credit portfolio of more than 33 Mn RUR. The Bank's chartered capital totals 2.875 Bn RUR.
NOMOS-BANK is in the top 25 largest Russian banks (including those with foreign or state capital) in terms of shareholders' equity and assets, and in the top three major participants on the Russian precious metals market.
Since 2002, NOMOS-BANK has been in the TOP-1000 list of the world's top 1000 banks, published annually by The Banker magazine in the Financial Times group. According to the data published in July 2004, NOMOS-BANK is 828th in the world in terms of Tier 1 Capital (USD 259 Mn) and 19th among the banks of Central and Eastern Europe.
The Bank has branch offices in Moscow, Novosibirsk, St. Petersburg, Nizhny Novgorod, Irkutsk, Samara, Taganrog, and Krasnokamensk (Chita Region), two offices in Moscow and a subdivision in the town of Protvino (Moscow Region), as well as additional offices in St. Petersburg, Novosibirsk, and Veliky Novgorod.